Project Background

In 2023 Queensland Braille Writing Association (known as Braille House) was one of only five successful applicants to be awarded an Accessible Tourism Enabler Grant by the Queensland Government (as part of its 2023 Year of Accessible Tourism).

Since late 2023, Braille House has been advancing the project, engaging in a collaborative process amongst stakeholders to ultimately enable people who are blind or have low vision to function more independently and with equity and dignity in the tourism and visitor setting.

The focus of the project is to deliver an online package of resources to accommodation, hospitality, and tourist and event destination providers. The materials are designed to assist these businesses to:

• better understanding of the blind and low-vision visitor business case
• undertake a self-assessment audit of facilities, staffing, procedures, customer experience, and marketing and communication to identify barriers, gaps, and areas for improvement
• develop their accessible tourism business strategy
• enhance their provision of accessible information and marketing, particularly to blind and low-vision visitors.

Download the full Project Background here

Braille House is continually looking for ways to provide relevant services.

To better support you and provide resources to suit your access and inclusion needs, you are asked to complete this very short questionnaire: Making Tourism Accessible for Visitors Who Are Blind or Have Low Vision